Solve Employee Problems Before They Start
Resolving Conflict in the Real World
Watch Scott's interview with FastLeader
Read Scott's interview with Escalon
Scott interviewed by Fast Company Magazine
Read Scott's article, Emotional Intelligence: The Real Key to Success here
Read Scott's article for TRAINING INDUSTRY: How Great Leaders Address and Resolve Conflict
With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker, HR consultant and employment/labor law attorney Scott Warrick boils down conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). These are the ONLY three moves you will ever need to resolve a conflict. However, because no one can use their EPR skills unless they can control themselves, he also shows you how to become an Emotionally Intelligent Communicator, since mental toughness is a critical component in resolving conflict.
“You get hired based on your technical skills.
However, you get promoted and are successful
based on your ability to relate to others.”
The formula is simple: if you can control yourself, which is Emotional Intelligence, you can learn and master EPR skills to resolve any conflict in any situation -- and build durable trust with others, in your personal life and throughout your organizations.
What Are They Saying About Scott’s Book?
Words of Wisdom from Solve Employee Problems
About the Author
Scott Warrick, JD, MLHR, CEQC, SHRM-SCP (scottwarrick.com & scottwarrickemploymentlaw.com) is both a practicing Employment Law Attorney and Human Resource Professional with almost 40 years of hands-on experience. Scott uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical, entertaining and humorous style.
That is why Scott has been described as “The Comedian Trainer.”
Scott Trains Managers & Employees ON-SITE in over 50 topics … all of which can be customized FOR YOU!
LET SCOTT DESIGN A PROGRAM FOR YOU!
Scott combines the areas of law and human resources to help organizations in “Solving Employee Problems BEFORE They Happen.” Scott’s goal is NOT to win lawsuits. Instead, Scott’s goal is to PREVENT THEM while improving EMPLOYEE MORALE.
Scott’s book, “Solve Employee Problems Before They Start: Resolving Conflict in the Real World” is now published by SHRM.
Scott’s “Employment Law Videos” on the ADA, FMLA, FLSA and Harassment, “The Human Resource Professional’s Complete Guide To Federal Employment And Labor Law” & Scott’s “Do It Yourself HR Department” are favorites for anyone wanting to learn Employment Law and run an HR Department.
Scott has been named one of Business First’s 20 People To Know In HR, CEO Magazine’s 2008 Human Resources “Superstar,” a Nationally Certified Emotional Intelligence Instructor and a SHRM National Diversity Conference Presenter in 2003, 2006, 2007, 2008 and 2012.
Scott has also received the Human Resource Association of Central Ohio’s Linda Kerns Award for Outstanding Creativity in the Field of HR Management and the Ohio State Human Resource Council’s David Prize for Creativity in HR Management.
Scott’s academic background and awards include Capital University College of Law (Class Valedictorian (1st out of 233) and Summa Cum Laude), Master of Labor & Human Resources and B.A. in Organizational Communication from The Ohio State University.